Returns & Refunds

As a policy we do not return or refund any orders containing Sea Moss gel due to our products being perishables.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We try our very best to guarantee our products arrive undamaged, however, sometimes this may occur. To submit a claim for a free replacement, please include the following information via email;

• Order Number
• Tracking Number
• Order Date
• Full Name
• Address
• Photo or video of damaged/broken product

The replacement product will be processed and shipped within a week of approving your replacement claim.

We thank you for your understanding.

You can always contact us for any return question at seamossgold@outlook.com.